Customer Testimonials for Modern Mazda
Steve was the best salesman I've ever had. He was very professional and knowledgeable. He was very patient, attentive and provided an outstanding service. The buying process was very smooth. I highly recommend him.
My experience with Steve Duffy was pleasant,he put me at ease and made the transaction go smoothly. Thank you so much.
Henry R was very knowledgeable and patient with our search for a new vehicle. All the staff pitched in and worked together to find us the right vehicle for us. We are very happy with our choice of vehicle as well as the dealership.
Henry was my product specialist for when I was in an awkward scenario car wise. He was super helpful, patient, and knowledgeable about each car we looked at
Henry and the modern Mazda team were amazing! Henry was professional, knowledgeable, and made the entire process smooth and stress-free. Everyone at Modern Mazda was friendly, helpful, and focused on providing great customer service. I highly recommend them to anyone looking for a great car-buying experience.
I worked with Stephen to purchase a used vehicle through Modern Mazda. It was refreshing to have such a positive experience (something I didn’t think was possible anymore). Big thanks to Stephen for the great service and handling of this deal. Can’t recommend him enough.
I had a great experience at Modern Mazda and working my salesperson Steve D. He was very knowledgeable and easy going and showed me vehicles that I was interested in and I came away with pretty much a dream car! Thank you Steve and Modern Mazda in Thomastan, CT
I had a great experience working with Marc during the car-buying process. They were knowledgeable, professional, and never made me feel pressured. They took the time to answer all my questions, helped me find the right vehicle for my needs, and made the entire process smooth and stress-free. I would definitely recommend them to anyone looking to buy a car.
They are very honest and professional no pressure for sales they go the extra mile to take care of you never had such a pleasant experience from a dealership highly recommend
My experience here was great; everything was very organized, everyone was willing to help, and I really enjoyed that this dealership has no commission, so I knew we weren't being pressured into a purchase just for commission. We were lucky enough to work with Berto, who is quite literally one of the best car salesmen I've met; he thoroughly explained everything, assisted with everything he could, and overall provided great service while also being very personable. Overall, this was a great dealership, and I do plan on returning for future purchases.
Modern Motors, Bethany and the team were nothing short of amazing getting me into a new vehicle at a price I could afford. I definitely recommend purchasing a car with them
I had an outstanding experience purchasing my Mazda CX-30, and a big part of that was thanks to Bert at Modern Mazda.
From the moment I walked in, Bert was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs. He took the time to answer all of my questions, explained the features of the CX-30 thoroughly, and made the entire process smooth and stress-free. At no point did I feel pressured; instead, I felt supported and informed every step of the way.
Bert’s customer service, attention to detail, and commitment to making sure ... Read More DealerRater - Jun 11, 2026
I had a great experience at Modern Mazda thanks to Mark! He was incredibly knowledgeable, helpful, and made the entire car-buying process easy and stress-free. He took the time to answer all of my questions, never made me feel pressured, and genuinely wanted to help me find the right vehicle. His professionalism, honesty, and attention to detail really stood out. I absolutely love my CX-50 and couldn’t be happier with my purchase. I highly recommend working with Mark if you’re shopping for a new car!
I just bought my 4th Mazda at this dealership. Bethany Andrews was amazing to deal with, and I would definitely buy another car from her in the future.
My daughter and I had an amazing experience working with Steve at Modern Mazda. He was friendly and knowledgeable. Steve made the leasing process easy and seamless.
Bethany Andrews made our car purchase very easy. This was one of the best car buying experiences I have had. Bethany was very helpful, answered all my questions. Explained everything about the car and made sure we got the right car. Thank you!
Huge shoutout to Henry Reyes in Thomaston @ Modern Mazda for helping us lease another Mazda CX-90. Henry was knowledgeable, patient, honest, and genuinely helpful throughout the entire process. He never made us feel pressured, took the time to listen, and made everything smooth and stress-free. If you're looking to buy or lease a vehicle, I highly recommend reaching out to Henry Reyes in Thomaston @ Modern Mazda.
Working with Henry Reyes in the sales department was a pleasure! He and the management team worked to put together a great deal to get me in the car of my dreams!! I already knew what car I wanted to buy, but Modern Mazda was a bit of a drive for me. We finalized the deal over the phone and when I got there, the paperwork was ready to be signed, the car was detailed and full of gas making the entire experience quick and seamless.
Had a really excellent experience buying a CX5 (CPO) with Modern Mazda. Bethany was professional, not too pushy and helped us reach a decision in a timely manner. Highly recommend.
Marc was a great salesman and showed me exactly what I was looking for! I was able to find and purchase a car in a timely fashion and get things all set! Will definitely recommend and will be back!
Once again I had the pleasure of working with Steven Duffy. I began my relationship with Modern Mazda back in 2023 when I leased a ‘23 Mazda CX-5. Steven was extremely helpful and made sure that I found the exact trim and color combo I was looking for. With my lease scheduled to end soon, I expressed to Steven how I very much wanted to keep the car I feel in love with three years ago and he was once again, extremely helpful! Within just a few days, Steven had all appointments scheduled and I signed my financing agreement yesterday (Talk about ... Read More DealerRater - May 31, 2026
This is my second car purchase from Modern Mazda in the last three years, and both experiences have been outstanding.
As someone who buys a new car almost every year, I have very little patience for the traditional dealership experience. I prefer to handle everything through text and email, and I have no interest in spending hours at a dealership or dealing with high pressure sales tactics. Many dealerships simply aren't willing to accommodate that approach, nor are they willing to provide fair trade-in appraisals without first seeing the vehicle in person.
Steve has gone above and beyond for ... Read More DealerRater - May 31, 2026
Had a great experience through the whole financing process with Henry and Nick.They were always helpful and patient with us and now we have a new Mazda.
Worked with a gentleman named Berto. Down to earth guy, genuinely seemed interested in helping me find a vehicle instead of just selling me a car. They worked with me on the price fighting for my business and ultimately getting me a deal that I felt was fair. The whole process was transparent, and much less stressful than I had expected. I would recommend this dealership to people I knew were in the market for a Mazda. Berto will get you right.
Henry was extremely helpful and very easy to work with. This will be my 4th time working with Modern Mazda and I will definitely get future cars from Henry as well!
Henry did a great job helping me find a car that fit my specifications. He wasnt pushy and went above and beyond my expectations. He listened to what i wanted and found cars that matched that.
Steve Duffy at Modern Mazda was patient and helpful . He answered my many questions and explained the sales process. Steve and Modern made the purchase of my new car easy.
I recently purchased a pre-owned vehicle from Modern Mazda and had an excellent experience. Giovanni, my salesperson, and Kevin, the sales manager, worked with me to ensure I was getting the best car at the best price. I'd return to this dealership to purchase another vehicle, and I plan to take advantage of their service package.
Modern Mazda is a great place to purchase an automobile. The associates were all very friendly and helpful. Our sales associate, Bert Melendez, was courteous and knowledgeable. He showed us all of the capabilities of the Mazda that we were interested in. We decided to purchase a CX-5 and drove it home several days later. What a great experience!
I had an excellent experience working with Marc Pena at Modern Mazda. Marc was professional, knowledgeable, and made the entire car-buying process smooth from start to finish. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. His honesty, patience, and attention to detail really stood out. I truly appreciate the great customer service and would highly recommend Marc and Modern Mazda to anyone looking for a vehicle.
After visiting and speaking to over a dozen dealerships and sales representatives my stop at Modern Mazda was my last. Henry Reyes was incredibly helpful personable knowledgeable and courteous. He was genuinely interested in our needs and made an otherwise stressful process, pleasant. This go for all the folks at Modern Mazda. If you’re in the market for a new car stop by, see Henry and it will most likely be your last stop as it was for me. Lastly, Mazda brand was never on my radar, check out the lineup you’ll be pleasantly surprised!! Thank you Henry ... Read More DealerRater - May 22, 2026
Modern Mazda × 2. We bought a 2022 Mazda CX-5 a few years ago, and came back to purchase a 2025 CX-30 the other day. Steve Duffy was knowledgeable, patient, and easy to work with. He was friendly and even stayed late on a Friday to help our daughter purchase her first car with us.
Made the decision to buy a brand new Cx50 Hybrid, and Modern Mazda couldn't have made the experience any better. I worked with Bethany Andrews and she was incredibly helpful and informative throughout the entire buying process. She was very welcoming, transparent, and I never felt like she had anything other than my best interest in mind.
I spent much time comparing quotes for the best price point and Beth and the GM, Ed, made sure that I received the most competitive deal, even sourcing the exact spec I wanted from another dealer. At no point did I ever ... Read More DealerRater - May 20, 2026
My experience with Marc Pena was great! I had been in a car accident & needed a new car. My previous car was a Mazda & I loved it so we went to Modern Mazda & we were shown great customer service! It was a great experience from start to finish! I'd highly recommend Marc & Modern Mazda to anyone!
I had a great experience working with Henry Reyes at Modern Mazda. He was professional, knowledgeable, and made the entire car-buying process smooth and stress-free. He took the time to answer all my questions, never made me feel pressured, and genuinely wanted to help me find the right vehicle for my needs and budget. His customer service and attention to detail really stood out. I would definitely recommend asking for him if you’re looking for a positive dealership experience.
I recently bought a new car from Modern Mazda and I couldn't be more pleased with my experience. Bethany was wonderful and I highly recommend working with her. The entire staff were so helpful and easygoing. I'm so glad I chose Modern!
Very happy with our recent trade in and lease of our new 2026 CX5. Steve made us feel very comfortable with all of our questions and was so knowledgeable and friendly. We were also very happy with the GM Ed as he worked out a nice deal for us with our trade and lease and the finance manager Nick did a great job making sure to answer any questions we had with the paperwork Well done Modern Mazda - keep up the great work!
I had a great experience at Modern Mazda due to Steve Duffy. He is a great listener and addressed all of my needs while looking for a new car. Due to my time constraints from being out of state he provided a car quickly for me to continue attending school after a car accident. Thank you so much for your help.
I went to Modern Mazda to get a much needed new car and Stephen Duffy was amazing in making it happen. I was able to drive away with the car I went to see and our family is thrilled with the new ride!
My experience with Marc Pena was amazing, to say the least. I had been car shopping for over six months and hadn’t had any luck finding a car I liked or a dealership I felt comfortable purchasing from. Coming into Modern Mazda with these past experiences made me hesitant, but from the very beginning everything was smooth.
Before I even arrived, Marc sent me a personalized video tour of the two cars I was considering. When I came in for my appointment, there was virtually no wait time. Marc greeted me promptly and walked me through the benefits of ... Read More DealerRater - May 12, 2026
I had an excellent experience working with Henry Reyes at Modern Mazda. From start to finish, Henry was fast, efficient, and incredibly professional. He answered every question I had thoroughly and made the entire process smooth and stress-free. What really stood out was how open, honest, and easy he was to talk to — I never felt pressured and always felt comfortable throughout the experience. If you’re looking for someone knowledgeable and genuinely helpful, I highly recommend asking for Henry Reyes!
Henry was great from start to finish. He was thorough and listened to our concerns. Will definitely return to this dealership!
If you need a new or used car, go see Bert over at Modern Mazda! He was extremely knowledgeable, patient and made the process smooth and easy! I love my new Mazda!
Henry made the entire car-buying process smooth, stress-free, and enjoyable from start to finish. He was knowledgeable, patient, and genuinely took the time to make sure I found the right car without ever feeling pressured. I really appreciated his professionalism and honesty, and I’d definitely recommend working with him to anyone looking for a great experience.
Henry was great, fast, realible with my car purchase. Thank you Henry for your hard work
Worked with Henry Reyes today to get our new Mazda cx 90, and had a wonderful experience. Henry was incredibly knowledgeable and helpful. He helped us with all our questions-12/10 would recommend Henry with any help needed when looking for your next car.
I recently bought a car from Modern Mazda and Giovanni Barrett was so friendly and helpful. He really made sure that the experience was comfortable and smooth and did everything he could to assure I was happy. The day after purchase when I ran into some issues (because sometimes things just happen) Giovanni and management went above and beyond to accommodate and assist me. Nick Gagain in finance was also great. I must say this was overall the most pleasant experience buying a car I have ever had.
Modern Mazda is an excellent dealership. We were lucky enough to work with Marc in sales. Told him what were looking for and he helped find us the perfect car. Marc was knowledgeable, professional, and took special time to make sure we knew about every little thing on our car. Thankyou so much!!
Recently stopped into Modern Mazda to look at some ideas of a second car for myself after getting into a pretty rough crash and I couldn’t have been any more impressed. Henry was patient and knowledgeable about everything regarding my brand new CX-5 and made this process easy. A huge thank you to Henry and to Mazda.
My lease for my Mazda cx30 2023 was ending and I had such a good experience with the dealership and the car, I wanted to lease the 2026 cx30. When we arrived we were warmly welcomed by Stephen Duffy who worked very hard to answer my husband's thousand questions and concerns with the utmost patience. He was really great and his customer service and product knowledge is excellent. I am very grateful I had him to facilitate my new lease.
Great purchase experience at Modern Mazda. They kept me informed every step of the way
I had a great experience working with Henry Reyes at Modern Mazda. He was very friendly, easy to talk to, and made the whole process smooth and stress-free. He really listened to what I was looking for and helped me find the perfect car without any pressure. Everything—from test driving to paperwork—was quick and straightforward. I’d definitely recommend both Henry and Modern Mazda to anyone looking for an easy, enjoyable car-buying experience!
I recently bought a CX-5 and had a fantastic experience thanks to Bethany. She was incredibly helpful throughout the entire process, making everything smooth, easy, and stress-free. I really appreciated her support and would definitely recommend working with her!
Found myself in a situation where I needed to buy another car only a few weeks after I purchased one from Modern. Went back & purchased a car for my kids this time. Was another pleasant experience. Would recommend shopping at and buying from Modern.
We purchased a 2025 CX-5 from this dealership. Stephen Duffy was excellent to work with. He was upfront with everything, answered all our questions timely, and took great care to make us happy. We would highly recommend this dealership, and Steve as an excellent salesperson to deal with!
I purchased a 2025 CX-5 premium plus from this dealer. My experience was absolutely excellent from first contact through driving it home. Steve Duffy was a great salesman. Highly recommend this dealer!
José Medina great salesman friendly was great make business with him ! He knows about cars and give great advices
Another great experience leasing a vehicle from Modern Mazda. Thank you Stephen Duffy for your attention to detail, prompt responses to my texts and emails, and your patience. Love the new vehicle!! Thanks for securing the vehicle we wanted and for working with us. Highly recommend!!
We had a great experience buying a new car from this dealership. Giovanni Barrett was pur consultant and we got exactly the car we we looking for.
Steve was great. Pleasant and made everything easy! Very pleased about everything. I would refer him to anyone.
I recently purchased a used Mazda CX-5 from Modern Mazda. I am in no way a car expert so I was thrilled when Hereberto (Bert) Melendez patiently explained everything to me from the vehicle's safety features all the way through the buying process. I couldn’t be happier with the experience. He made myself and my husband feel understood while we described any requests or concerns we had. He genuinely listened to us and provided professionally suggestions. He was very knowledgeable about the different vehicles and took the time to answer any questions without making me feel pressured. Buying ... Read More DealerRater - Apr 30, 2026
Bethany Andrews made the experience seamless and I will highly recommend her to anyone looking to purchase a Mazda
Was a pleasure working with this dealership! Very hospitable and patient for my first experience as a car buyer.
I wanted to get a car for my daughter and Henry made this process as simple and easy as possible. He was so patient with us and we will definitely be going back to him!
I am a college student and I went to buy a car (this was my first time going to a dealership looking for a car) and I wanted a Mazda because my brother has one and I like his so I got talking to Henry at Mazda dealership in Thomaston which was SO SO helpful. He was interested in getting me what I wanted and what was in MY price budget. I was scared that I would be pushed into getting something out of my budget but he really took the time to get to know what I was interested ... Read More DealerRater - Apr 27, 2026
Henry made our car buying experience smooth and stress-free. We handed over our leased Mazda and purchased a new one, and he guided us through the entire process with professionalism and patience. He answered all our questions, explained everything clearly, and made sure we felt confident in our decision. We truly appreciated his helpful attitude and excellent customer service. Highly recommend working with Henry!
Bought my car there this weekend. Stephen Duffy was great to work with. I literally went in and told him what vet I wanted to see, what I had to put down and what I wanted to pay per month and they made it happen for me. I got into a beautiful car with no hassle. I highly recommend them.
Henry was the go to guy for me no pressure and complete professionalism! Closed my deal no issues!
I want to thank Bethany Andrews herself for looking for exactly what my requests were for finding me my car.
I was in a time crunch for finding a car, then Bethany walked up to me and asked if I was being helped. She was polite and professional. Bethany has a great sense of humor too. I gave her my limits and said I was looking online before I came to visit the Modern Mazda. Unfortinaly the car I was looking at had a deposit. So, Bethany scoured her computer to what fit my needs. She asked questions and took ... Read More DealerRater - Apr 20, 2026
Henry is amazing, he was very understanding and willing to work with you. We did not feel rushed at all, we 100% recommend going to him for your new car!
From the moment I walked in the door associates greeted me and made sure that I was taken care of. Everyone was very pleasant. Loved my sales guy, Marco. Ended up purchasing a beautiful Mazda CX five.
Very clean and knowledgeable dealership. Attentive to all my questions and needs. Made you feel very comfortable.
Henry at Modern Mazda was clutch in helping me get the vehicle I wanted. He made the process as easy as possible and was patient with everything I came at him with. If there is anything on the lot that has your eye go see Henry and enjoy the ride.
Very positive experience with Henry in the sales department! Friendly staff, did not feel pressured into my decision.
Another 5 star buying experience at Modern Mazda. After countless test drives at the end of my lease across multiple dealerships, Modern is by far the greatest. Stephen Duffy is knowledgeable, friendly and easy to work with. We were on a time crunch and he made everything work with our timeline and budget. Highly recommend modern Mazda!
I had a great experience working with Henry Reyes at Modern Mazda! I knew the car I wanted, and he helped me get it quickly and smoothly. He was friendly, knowledgeable, and genuinely focused on making the process easy and stress-free. Henry answered all my questions and made sure I felt confident every step of the way. Shout out as well to Nick Gagain, the finance/business manager, for making the paperwork and loan process completely hassle-free. Highly recommend this team if you’re looking for a smooth and trustworthy car-buying experience!
Henry at Modern Mazda is the kind of professional every buyer should have the pleasure of working with. Knowledgeable, accommodating and asked what I wanted and what was best for me, not pressing me towards a deal that the dealership wanted to check off. Entire experience with Henry and the rest of the staff was quick and pressure free. Could not recommend enough.
I enjoyed my experience dealing with the Dealership!!! Zachary Fox and Kevin made my process looking and purchasing a car very comfortable and no stress.
Henry was fantastic! He listened to what I wanted and walked us through our options plus he made the whole process stress free.
Modern Mazda, leased a new CS5 form them and dealt with Jose Medina. Great experience and recommend both the dealership and Jose to anyone interested in leasing or purchasing a Madza auto. Great job
The people were great and very helpful. Shoutout to Bert for working with me to find the car that best fit what I wanted. Everyone was very friendly and cared about making the process as easy and enjoyable as possible. I’m very happy with my new Mazda
When you're looking for a new car, I highly recommend working with Henry at Modern Motors. Henry is personable, knowledgeable. professional and customer focused. He spent time finding out what was important to me and provide me with everything I needed to buy a new car.
I just purchased my first Mazda Cx5 from this dealership. Jose was amazing to work with. We were that last ones to leave on Saturday with a plan to pick up our new car on Monday. I went back on their website Sunday and found a different Cx5 I fell in love with. Jose and the crew did such amazing work that we were able to switch to the new vehicle and still pick it up Monday. I highly recommend Jose and Modern Mazda.
Henry made everything clear. He walked me through multiple options and made sure I felt comfortable every step of the way.
I highly recommend Modern Mazda and salesperson Steven Duffy. My buying experience went very well and I would definitely go back and buy from them again. Don’t recall his last name but Nicholas, who handled the paperwork/financing, was also super nice and helpful.
Was a truly painless transaction. We went through most of the process via email. It was very quick from sales person (great job Marc) and getting everything completed with finance! Would recommend to anyone.
I recently purchased my second Mazda CX-5 through this dealership, and I couldn’t be happier with the experience. From start to finish, Steve made the entire process smooth and stress-free. He was knowledgeable and took the time to make sure I found exactly what I was looking for. The dealership overall was welcoming, professional, and focused on customer satisfaction. I truly appreciate the care and attention I received and would highly recommend both Steve and Modern Mazda to anyone in the market for a new vehicle. A wonderful experience all around and truly the best people!
I recently worked with Marc Pena during a lease-to-buy process, and overall, it was a very positive experience. From the beginning, he was knowledgeable about the lease-to-own options and took the time to clearly explain how the process works. Marcs professionalism, honesty, and willingness to help made a potentially complicated process much easier to navigate!
Couldn't be happier, Henry was amazing from start to finish. Mark explaining the features of the car as a final touch was also very appreciated. Will be buying all my cars here in the future.
Berto made buying our 1st Mazda so easy! He helped us though the entire process and we are happy customers!
If you need a new car, go see Berto Melendez at Modern Mazda! He really worked hard to make this happen for me, thank you!
We recently purchased our third car from Modern.Jose Medina helped us from start to finish.He was patient, answered all my questions and helped us to find the right car. I'm enjoying my 2025 Mazda CX5 preferred.I also own a 2020 CX5.
As a first time car buyer, the whole experience was amazing from start to finish. My salesperson Steve, made everything feel easy and stress-free. Steve was patient, friendly, and took the time to explain every step so I felt comfortable and confident in my decision. I never felt pressured, and Steve really listened to what I wanted to make sure I found the perfect car for me. This was such a big milestone for me, and I’m grateful to have had this experience with Steve. I absolutely love my new car and couldn’t be happier with the experience. ... Read More DealerRater - Mar 24, 2026
Excellent experience buying our used Toyota Prius PHEV. Steve Duffy was patient, had a good sense of humor, knowledgeable, and very helpful… no pressure (a rarity in car shopping). Highly recommended him and this dealership. We’re very pleased with our purchase. Thank you!
I had an amazing experience buying my first Mazda, and I couldn’t be happier with my new CX-5! Steve Duffy was truly the best salesperson I could have asked for. He was incredibly knowledgeable and made the entire process smooth and stress-free.
Since this was my first Mazda, I had a lot of questions, but Steve took the time to walk me through everything in detail and made sure I felt comfortable every step of the way. He was patient, honest and never made me feel pressured. He also really listened to what I was looking for and helped ... Read More DealerRater - Mar 22, 2026
Henry made purchasing my new vehicle so easy. He explained all the important features making the process so simple and painless. If your in the market for a new car don't hesitate to contact Henry at Modern Motors hw doesn't disappoint. Thank you so much for your expertise.
I bought a 2026 Mazda CX 5. Marc Pena was my salesman. He was very informative and helpful. I’ve had several Honda CRVs before this so I was nervous to buy a Mazda. I love it and I couldn’t be happier with this purchase!
I purchased a Miata this week and couldn't be happier with the experience. Steve was incredibly welcoming, and the whole process was smooth and straightforward. No pressure, no hassle — just a genuine and pleasant transaction from start to finish. Highly recommend!
Steve Duffy helped me get into a new CX5. The process was smooth and quick and I felt like Steve had my best interest in mind. He was thorough and helpful showing me all the new things in the new CX5.
Stephen Duffy was a joy to work with! I never enjoy the experience of purchasing a car, but Stephen made the process with integrity and honesty. I never felt that I was going to be ripped off. Stephen explained every aspect of the purchase price and negotiation with professionalism. I highly recommend working with Stephen on the next purchase of a vehicle. Thank you Stephen!