Recently, my car got totaled due to a hit a run accident and I was in the market to purchase a quality car quickly without additional aggravation. Typically, inventory is limited so you visit the dealership that has the car of choice and not necessarily the dealership of choice. Through Autotrader, I was diverted to Modern Mazda in Thomaston, 45 minutes from my location, because it possessed a gently owned certified 2024 MX-30 Turbo. Fortunately, I was assigned to Stephen Duffy, who paid close attention to what I was looking for in a replacement car and presented me with options. I scheduled an appointment to view available cars on Friday afternoon. When I reached the dealership, Stephen was still working hard with another customer, and instead of making me wait in the customer waiting area, he arranged for his sales manager, Mike, to fill in and take me for the test drive. It was refreshing that this dealership valued my time. Mike, was pleasant and informative and when the test drive concluded, Stephen was free and ready to assist. No wasted time. I decided to purchase the vehicle that afternoon and Stephen, Mike and the rest of the team worked together to get me significantly improved loan terms to my own personal bank rate and made special arrangements so that I can drive the new car off the lot the next day because I was currently renting a car. But Modern Mazda’s exceptional service did not stop there. When I got home with the car, I noticed a hard to see small tear in the seat upholstery. Stephen and Mike looked at the pictures that I had sent them, and they immediately told me that their upholstery repair specialist would fix it. Moder Mazda stood by its product and customer, whatever it takes to make the customer happy. In the future, I will buy all my cars through this dealership.

We had a great experience six years ago when we bought a car from Jose Medina, so we knew we had to call him first when that car got totaled and we were looking for a new one. Jose came through for us again! He found us our dream car on his first try and we couldn't be happier.

I recently visited Modern Mazda while looking to upgrade my 2013 Dodge Dart, a car I've owned since its initial release. My wife drives an older Mazda CX-7, and I knew I wanted a vehicle of a similar size. After trying a few other dealerships in the area and not finding the right fit or feeling pressured to buy immediately, I scheduled an appointment to see a CX-50 hybrid at Modern Mazda. From the moment I walked in, I felt like I was in good hands. I worked with salesman Steve Duffy, who thoroughly showed me the CX-50 hybrid I was interested in, explaining all its features in detail. We went for a quick test drive, and then it was time to do everyone’s favorite thing, discuss numbers… Modern Mazda prides itself on a transparent and non-pushy sales approach, and they truly delivered on this promise! This was the most stress-free car buying experience I've ever had. I never felt pressured to make a decision or buy anything I wasn't comfortable with. Steve patiently explained the differences between leasing and financing and presented me with several pricing options. When I wasn't completely satisfied with the initial offers, he asked about my target payment. He then spoke with the sales manager, and they were able to meet my desired price point! I accepted the offer, and the finance process was equally smooth and straightforward (though I unfortunately can't recall the name of the person who assisted me). I can't thank Modern Mazda enough for making the entire process so easy and transparent. I absolutely love my new car and will definitely be a returning customer for future purchase!

Went to Modern looking to purchase a new Mazda 3. My wife and I were greeted as soon as walked in and ask if we needed assistance. I had been dealing with Stephen over email and asked for him. While we were waiting the sales manager Mike came introduced himself and asked if we had any questions. Upon meeting Stephen we made small talk and brought the car out for a test drive. He gave us route options that would allow for me to simulate my daily driving. After the test drive we sat and talked numbers and were able to hatch out a deal that worked financially for our family. If your looking for a dealer that's not pushy give Modern a chance and contact Stephen (product consultant)

Angela zhovkly is a very exceptional rep She a big reason I bought the car.Customer name Gary Ricci

We live about 40 miles from the dealership and based on past experience with the dealership decided to come down and test drive a 2025 cx50 meridian edition. We met with product consultant Angela Z for a test drive of two models. What pleasure meeting with her and having someone so knowledgeable, understanding, and concerned with our wants and needs for our new vehicle. She took time with us through the whole process, answered all questions, concerns and based on our experience with her and the deals hip we decided to purchase the new vehicle. The sales manager and finance manager informed us that they had a much better loan rate than even provided by our credit union( that we were pre-approved through). We definitely would recommend Modern Mazda and Angela to any of our friends and family looking for a pleasurable car buying experience. Ed and Kim B.

I got my beautiful CX-5 from Modern Mazda for a great price! It was a pleasure working with Steve & Angela, they were so kind & attentive.

I stopped at Modern Mazda to look at a CX-5 for my daughter. Even though the dealership is 40 minutes from my home I had a very good experience with Modern years ago so thought I would revisit. We were also considering a Honda CRV and a Subaru. I never had to look at those other cars. After meeting with Stephen Duffy I couldn't bring myself to even consider those other makes. He was great to speak with regarding the CX-5. Totally honest person who really cared about our experience. I had done my research beforehand and thought the asking price was totally fair. We didn't even need to horse trade or negotiate price. It would have been really awkward for me to do that given how well Steve treated us. What a great 5 star experience! Thank you Steve!

Went to Modern Mazda's website to look at Certified Pre Owned CX-9's and I found one that I was interested in. I made an appointment to go into the dealership the following day and was taken care of by Jose Medina. Jose was very friendly and down to earth and made everything from the test drive to the end of the deal a very pleasant and relaxed experience. No high pressure tactics! It was a very different experience from what I've come to expect from most car dealers. I'm happy to award both Modern Mazda and Jose Medina 5 stars, and I highly recommend them to anyone looking for a new car!

This dealership was the best experience in my search. Stephen Duffy did everything quickly and efficiently. He was available after the sale to help me with any questions that came up. Abbey showed me many things on the car and helped set up my preferences. She made everything special to me.

Modern Mazda in Thomaston, CT is a dealership that cares about their customers and ensures the best experience for everyone. Stephen Duffy was especially helpful in the process of weighing out the many solid options of cars they offer as well as providing himself as a valuable resource. I highly recommend Modern Mazda!

Stephen Duffy is an excellent employee. Very pleasant, thorough and patient. Thank you for prome with exceptional customer service.

Great experience! Salesman Steve Duffy was very helpful throughout the entire process of selecting a model that meets our needs, explaining all of the features of the CX-5, test drives, purchase options and finalizing our purchase. Highly recommend Modern Mazda and salesman Steve Duffy!!

I just bought my first car with Abbey Fitzgerald at Modern Mazda and had a great experience. They took their time with me to fully explain everything and help me through this process. Both helpful and accommodating in making sure I was able to get the vehicle I wanted.

Have you ever been to a dealership that would rather have you happy as a satisfied customer than make a sale? Me either… until today. I walked in on a whim, was immediately helped by Abbey. A few days later I drove off the lot with my brand new car! I had originally chosen a Select in a darker color, but was talking with family about features on the next trim style up in a completely different color that I thought was only reserved for turbo models. Even the select trim style has features that are considered premium+ with other vehicle makes. Before I had gone to the dealer, I had “done my research,” but Abbey taught me so much more! She was very patient with me while we looked at different vehicles on the lot and virtually. When I changed my mind for an upgraded trim package, she knew all the differences that it offered. Modern Mazda is not pushy like other non Mazda dealers I’ve encountered. Even after the sale, Abbey showed me all of features my model included from specialty lights and wipers, down to adding my favorite stations and seating control memory. Even while in the waiting area for sales or service, people are checked in on and are updated every step of the way. Thank you Modern Mazda and thank you Abbey for my beautiful new I was invited back should I have any questions on the or need a refresher on features, I believe they truly meant that.